FAQ 23WIN - Giai Dap 50+ Cau Hoi Thuong Gap

Hoan toan mien phi. 23WIN khong thu bat ky khoan phi nao cho viec tao tai khoan. Ban chi can co thong tin ca nhan hop le va ket noi internet de hoan tat quy trinh dang ky trong vong 3 phut.

Ban can: (1) Du 18 tuoi tro len, (2) So dien thoai hop le dang hoat dong, (3) Dia chi email chinh xac, (4) Thong tin ca nhan that (ho ten, ngay sinh, dia chi), (5) CMND/CCCD hoac Ho chieu con hieu luc de xac minh KYC sau nay.

Theo dieu khoan su dung, moi nguoi chi duoc phep tao MOT tai khoan duy nhat. Viec tao nhieu tai khoan vi pham nghiem trong chinh sach va se bi khoa vinh vien tat ca cac tai khoan cung voi moi so du ben trong.

Quy trinh dang ky chi mat khoang 2-3 phut neu ban da chuan bi day du thong tin. Xac minh OTP qua SMS hoac Email duoc xu ly ngay lap tuc. Sau khi nhan ma OTP va xac nhan, ban co the dang nhap va bat dau su dung ngay.

Hay kiem tra: (1) So dien thoai/email nhap co chinh xac khong, (2) Kiem tra hop thu Spam/Junk trong email, (3) Kiem tra xem tin nhan SMS co bi chan boi ung dung bao mat khong, (4) Doi 1-2 phut roi kiem tra lai. Neu van khong nhan duoc, nhan nut "Gui lai ma" hoac lien he ho tro khach hang.

KYC (Know Your Customer) la quy trinh xac minh danh tinh khach hang. No bat buoc theo phap luat de: (1) Ngan chan gian lan va rua tien, (2) Bao ve tai san khach hang, (3) Dam bao nguoi choi du tuoi hop le, (4) Phong chong danh cap tai khoan. Ban can hoan tat KYC truoc khi rut tien lan dau.

Khong bat buoc ngay lap tuc. Ban co the choi va nap tien ma khong can KYC. Tuy nhien, xac minh KYC la bat buoc truoc khi thuc hien rut tien lan dau tien. Nen hoan tat KYC som de tranh cham tre khi ban muon rut tien.

Thoi gian duyet KYC phu thuoc vao thoi diem gui: (1) Gio hanh chinh (8h-22h): 15-60 phut, (2) Ngoai gio: 2-4 gio. Ban se nhan thong bao qua email hoac SMS ngay khi KYC duoc phe duyet hoac tu choi. Trong truong hop tu choi, email se chi ro ly do va huong dan sua lai.

Ly do thuong gap: (1) Anh khong ro net, bi mo hoac choi sang, (2) Thieu goc giay to hoac bi cat crop, (3) Giay to da het han hieu luc, (4) Thong tin nhap khong trung khop voi giay to, (5) Phat hien giay to gia mao, (6) Da co tai khoan khac dung cung giay to nay. Hay chup lai anh ro net hon va gui lai, hoac lien he CSKH neu can ho tro.

Nhan vao "Quen mat khau?" tren man hinh dang nhap > Nhap so dien thoai hoac email da dang ky > Nhan ma xac thuc gui ve qua SMS/Email > Nhap ma xac thuc va tao mat khau moi > Hoan tat va dang nhap bang mat khau moi. Neu gap khuc mac, lien he CSKH qua Live Chat.

Khong, ten dang nhap la thong tin co dinh va khong the thay doi sau khi tao tai khoan. Dieu nay dam bao tinh bao mat va tranh gian lan. Cac thong tin khac nhu email, so dien thoai co the cap nhat qua muc "Thong tin tai khoan" nhung can xac thuc qua CSKH.

Dang nhap > Menu > Tai Khoan > Bao Mat > Doi Mat Khau > Nhap mat khau cu > Nhap mat khau moi (8-20 ky tu, co chu hoa, chu thuong va so) > Xac nhan mat khau moi > Hoan tat. Nen thay doi mat khau dinh ky moi 3-6 thang de dam bao bao mat.

Tai khoan co the bi khoa do: (1) Nhap sai mat khau qua nhieu lan, (2) Vi pham dieu khoan su dung, (3) Phat hien hanh vi gian lan, (4) Yeu cau tu ban than (tu khoa tai khoan), (5) Chua hoan tat KYC khi rut tien. Lien he ngay voi CSKH qua Live Chat hoac Email support@23win.com de duoc ho tro xu ly.

23WIN ho tro da dang phuong thuc: (1) Chuyen khoan ngan hang (VietcomBank, VietinBank, TechcomBank, MBBank, ACB, v.v.), (2) Vi dien tu (MoMo, ZaloPay, ViettelPay), (3) The cao dien thoai (Viettel, Mobifone, Vinaphone), (4) Cong thanh toan truc tuyen (Visa, MasterCard). Tat ca deu an toan va nhanh chong.

So tien nap toi thieu phu thuoc phuong thuc: (1) Ngan hang: 100.000d, (2) Vi dien tu: 50.000d, (3) The cao: 50.000d. Khong co gioi han toi da doi voi ngan hang va vi dien tu. The cao co gioi han theo menh gia 10.000d - 500.000d.

23WIN khong thu phi nap tien doi voi chuyen khoan ngan hang va vi dien tu. Doi voi the cao dien thoai, co phi chuyen doi khoang 20-30% tuy theo nha mang va menh gia. Vi du: Nap the 100.000d, ban nhan khoang 70.000d-80.000d vao tai khoan.

Thoi gian nap tien: (1) Ngan hang:즉시tuc (1-5 phut), tu dong, (2) Vi dien tu:即시tuc (1-3 phut), tu dong, (3) The cao: 5-15 phut, can xac nhan thu cong. Neu qua 15 phut van chua nhan duoc tien, hay lien he CSKH kem theo ma giao dich de kiem tra.

Kiem tra: (1) Giao dich co thanh cong chua (kiem tra SMS/email ngan hang), (2) So tai khoan/so dien thoai nhan co dung khong, (3) Noi dung chuyen khoan co theo dung cu phap, (4) Doi them 5-10 phut neu dang gio cao diem. Neu van chua co, lien he CSKH qua Live Chat voi thong tin: Ten ngan hang, so tien, thoi gian, ma giao dich.

Khong co gioi han so lan nap tien trong ngay. Ban co the nap bat ky luc nao va bao nhieu lan tuy y. Tuy nhien, doi voi tai khoan moi chua xac minh KYC, co the co gioi han tong gia tri giao dich trong ngay de dam bao bao mat.

Neu nap dung noi dung nhung khac so tien: He thong se tu dong cong so tien thuc te ban chuyen vao tai khoan. Vi du: Dang ky nap 500.000d nhung chuyen 600.000d, tai khoan se nhan 600.000d. Luu y: Chi ap dung voi chuyen khoan ngan hang, khong ap dung cho the cao.

Khong nen. Nen nap tu tai khoan ngan hang trung ten voi tai khoan 23WIN de tranh phuc tap khi xac minh. Neu bat buoc phai nap tu tai khoan khac, hay luu y: (1) Luu chung tu giao dich, (2) Lien he CSKH truoc khi nap, (3) Cung cap thong tin chu tai khoan nap khi can thiet.

Hoan toan an toan. 23WIN ket noi truc tiep voi MoMo thong qua cong thanh toan chinh thuc. Moi giao dich deu duoc ma hoa va bao mat. Tien se duoc cong vao tai khoan ngay sau 1-3 phut. Luu y: Dam bao vi MoMo cua ban da xac thuc danh tinh (eKYC) de khong bi gioi han giao dich.

De rut tien, ban can: (1) Hoan tat xac minh KYC, (2) Tai khoan ngan hang trung ten voi tai khoan 23WIN, (3) Dat yeu cau vong cuoc neu co nhan thuong (turnover), (4) Khong co giao dich dang xu ly, (5) Tai khoan khong bi khoa hoac han che. Lan rut dau tien co the mat them thoi gian do kiem tra bao mat.

Han muc rut tien: (1) Toi thieu: 100.000d/lan, (2) Toi da: 50.000.000d/lan, 200.000.000d/ngay, (3) Thanh vien VIP co han muc cao hon tuy cap bac. Neu can rut so tien lon hon, co the chia thanh nhieu giao dich hoac lien he CSKH de duoc ho tro.

Thoi gian xu ly: (1) Gio hanh chinh (8h-22h): 15-30 phut, (2) Ngoai gio: 1-4 gio, (3) Lan rut dau tien: 1-8 gio (do can xac minh bo sung), (4) Cuoi tuan/le: Co the cham hon. Tien se duoc chuyen vao tai khoan ngan hang ban da dang ky ngay sau khi duyet.

23WIN khong thu phi rut tien. Tuy nhien: (1) Moi tai khoan duoc mien phi 3 lan rut dau tien trong thang, (2) Tu lan rut thu 4 tro di: phi 10.000d/lan, (3) Thanh vien VIP duoc mien phi hoan toan. Ngan hang cua ban co the thu phi chuyen khoan noi bo (neu khac ngan hang), thuong 1.100d-5.500d.

Khong gioi han so lan rut tien, nhung co gioi han tong gia tri: (1) Tai khoan thuong: 200.000.000d/ngay, (2) VIP Bronze-Gold: 300.000.000d/ngay, (3) VIP Platinum-Diamond: 500.000.000d-1.000.000.000d/ngay. Nen ket hop cac lan rut thanh giao dich lon de tiet kiem phi (neu vuot qua 3 lan/thang).

Ly do thuong gap: (1) Chua hoan tat KYC, (2) Ten tai khoan ngan hang khong trung khop, (3) Chua dat yeu cau vong cuoc khuyen mai, (4) Thong tin ngan hang sai hoac khong hop le, (5) Tai khoan dang bi han che, (6) Phat hien hanh vi gian lan. Kiem tra email thong bao ly do chi tiet hoac lien he CSKH de duoc giai quyet.

Khong duoc. Theo quy dinh chong rua tien, chi duoc rut ve tai khoan ngan hang TRUNG TEN voi tai khoan 23WIN (theo giay to KYC). Dieu nay dam bao bao mat va phong chong gian lan. Truong hop dac biet, lien he CSKH va cung cap giay to chung minh moi quan he.

Vong cuoc la yeu cau cuoc dat toi thieu truoc khi co the rut tien thuong. Vi du: Nhan thuong 1.000.000d voi yeu cau x8, ban can cuoc dat tong cong 8.000.000d (co the thang hoac thua) thi moi duoc rut. Moi hinh cuoc dong gop khac nhau: The thao 100%, Casino truc tiep 100%, Slot 100%, Mini game 50%.

Dang nhap > Menu > Khuyen Mai > Chuong Trinh Cua Toi > Xem chi tiet. O day hien thi: (1) So tien thuong nhan duoc, (2) Yeu cau vong cuoc tong, (3) Da hoan thanh bao nhieu, (4) Con lai bao nhieu, (5) Thoi han con lai. Luu y dat cuoc hop le de dong gop vao vong cuoc.

Co the do: (1) Dang gio cao diem cuoi tuan/le, (2) Can xac minh bo sung cho giao dich lon, (3) He thong ngan hang bao tri, (4) Thong tin ngan hang can cap nhat, (5) Kiem tra bao mat dinh ky. Neu qua 8 gio van chua nhan duoc, lien he CSKH qua Live Chat voi ma giao dich de kiem tra trang thai.

Goi thuong chao mung tong gia tri 2.088.000d gom: (1) Tien thuong mien phi 88.000d - khong can nap, nhan ngay sau khi dang ky va xac thuc, vong cuoc x5, (2) Thuong nap lan dau 100% toi da 2.000.000d - vong cuoc x8. Ngoai ra con co: Hoan tra thua hang ngay, thuong sinh nhat, no hu jackpot.

Tu dong nhan sau khi: (1) Hoan tat dang ky tai khoan, (2) Xac thuc so dien thoai/email qua OTP, (3) Dang nhap vao tai khoan. Tien thuong se tu dong co trong vi "Thuong" cua ban. Chuyen sang vi chinh de su dung cho ca cuoc. Luu y: Phai hoan thanh vong cuoc x5 (440.000d) trong 7 ngay.

Kiem tra: (1) Co tick chon "Nhan khuyen mai" khi tao lenh nap khong, (2) Day co phai lan nap DAU TIEN chua, (3) So tien nap co du 100.000d tro len khong, (4) Tai khoan co du dieu kien nhan khong (KYC, chua vi pham). Neu dap ung tat ca nhung van khong nhan, lien he CSKH kem ma giao dich nap tien.

Co. Neu ban muon rut tien ngay ma khong muon hoan thanh vong cuoc: Vao Menu > Khuyen Mai > Chuong Trinh Cua Toi > Chon "Huy Thuong". Luu y: Khi huy, TOAN BO so tien thuong va loi nhuan tu tien thuong se bi tru di, chi giu lai so tien nap goc cua ban.

Co 6 cap VIP: Bronze, Silver, Gold, Platinum, Diamond, Crown. Quyen loi tang dan: (1) Ty le hoan tra cao hon (0.5%-1.2%), (2) Han muc rut tien lon hon, (3) Toc do rut uu tien, (4) Qua tang sinh nhat, (5) Quan ly tai khoan rieng, (6) Su kien doc quyen. Tang cap dua tren tong so tien cuoc dat trong thang.

Cap VIP duoc tinh theo tong gia tri cuoc dat (turnover) trong thang: (1) Bronze: 10 trieu, (2) Silver: 50 trieu, (3) Gold: 200 trieu, (4) Platinum: 500 trieu, (5) Diamond: 1 ty, (6) Crown: 5 ty. He thong tu dong cap nhat dau moi thang. Tat ca cac hinh cuoc deu duoc tinh: the thao, casino, slot, game bai.

Neu ban thua rong trong ngay, se duoc hoan tra mot phan: (1) Thanh vien thuong: 0.5% tong thua, (2) VIP Bronze-Silver: 0.6%-0.8%, (3) VIP Gold-Crown: 0.9%-1.2%. Tien hoan tra tu dong vao tai khoan vao 12h trua ngay hom sau. Khong co yeu cau vong cuoc, co the rut ngay.

Phu thuoc vao tung chuong trinh. Thong thuong: (1) Thuong chao mung KHONG ket hop voi khuyen mai khac, (2) Hoan tra thua hang ngay ap dung cho tat ca moi luc, (3) Thuong nap tien va thuong hoat dong co the ket hop, (4) Cac su kien dac biet co dieu kien rieng. Kiem tra "Dieu khoan va Dieu kien" tren trang khuyen mai.

Co. Moi thuong co thoi han khac nhau: (1) Thuong chao mung 88K: 7 ngay, (2) Thuong nap dau 100%: 30 ngay, (3) Thuong nap tien: 7-15 ngay, (4) Tien hoan tra: Khong gioi han. Neu qua thoi han ma chua hoan thanh vong cuoc, tien thuong va loi nhuan tu do se bi huy, chi giu lai tien nap goc.

Thanh vien VIP duoc tang qua sinh nhat theo cap bac: (1) Bronze: 100.000d, (2) Silver: 300.000d, (3) Gold: 888.000d, (4) Platinum: 1.888.000d, (5) Diamond: 3.888.000d, (6) Crown: 8.888.000d. Qua duoc tang tu dong vao ngay sinh nhat, co yeu cau vong cuoc x3, thoi han 7 ngay.

23WIN cung cap day du cac san pham: (1) Ca cuoc the thao - Bong da, bong ro, tennis, esports, hon 40 mon, (2) Casino truc tuyen - Baccarat, Roulette, Blackjack, Sicbo voi dealer that, (3) Slot/No hu - Hon 3000+ game tu Pragmatic, PG Soft, JDB, (4) Game bai - Tien len, Phom, Mau binh, Poker, (5) Ban ca - Slot ban ca, (6) Xo so - Xo so 3 mien, Keno, Lotto.

RTP (Return to Player) la ty le tra thuong cho nguoi choi. Vi du RTP 96% nghia la trung binh game tra lai 96d cho moi 100d cuoc. 23WIN cong khai RTP: (1) Slot games: 94%-98%, (2) Casino truc tuyen: 97%-99%, (3) The thao: 93%-97% (tuy tran). RTP duoc kiem dinh boi to chuc doc lap BMM, iTech Labs.

Co. Nhieu slot game va so game ho tro che do demo: Vao Slot > Chon game > Nhan "Choi Thu". Ban duoc chip ao de test game, khong can nap tien that. Luu y: Casino truc tuyen voi dealer that va ca cuoc the thao khong co che do demo, phai choi bang tien that.

23WIN cung cap ty le canh tranh hang dau thi truong Viet Nam: (1) Ty le chau Au (Decimal): Ro rang, de tinh, (2) Ty le chau A (HDP): Pho bien voi nguoi Viet, (3) Cao hon 95% so voi cac nha cai khac, (4) Cap nhat theo thoi gian thuc, (5) Chap nhan cuoc lon, khong gioi han. So sanh ty le truoc khi dat cuoc de chon tot nhat.

Ca cuoc truc tiep cho phep dat cuoc trong khi tran dau dang dien ra: (1) Ty le thay doi lien tuc theo tien tran, (2) Thong tin truc tiep: Ti so, thoi gian, thong ke, (3) Mot so tran co livestream truc tiep, (4) Cuoc duoc xac nhan ngay hoac tu choi neu ty le doi, (5) Thanh toan sau khi tran ket thuc 5-10 phut.

Khong. Casino truc tuyen cua 23WIN duoc phat truc tiep tu studio that voi dealer that va thiet bi that: (1) Tat ca deu duoc camera ghi hinh, (2) Ket qua tu thiet bi thuc, khong can thiep phan mem, (3) Duoc giam sat boi co quan cap phep, (4) Ban co the xem lai lich su chi tiet moi van. Nha cung cap: Evolution Gaming, Asia Gaming, Sexy Baccarat - deu la thuong hieu uy tin the gioi.

Cac slot co RTP cao: (1) Mega Joker - 99% (NetEnt), (2) Blood Suckers - 98% (NetEnt), (3) Starmania - 97.87% (NextGen), (4) White Rabbit - 97.72% (Big Time Gaming). Tai 23WIN: Fortune Gods (97.8%), Treasures of Aztec (97.5%), Dragon Tiger Gate (97.2%). Luu y: RTP cao khong dam bao thang, chi la ty le dai han.

Hoan toan that. Jackpot tich luy tu mot phan cuoc cua tat ca nguoi choi choi game do: (1) Grand Jackpot: Ty dong, ty le trung rat thap, (2) Major Jackpot: Chuc-tram trieu, (3) Minor/Mini: Trieu-chuc trieu, de trung hon. Tai 23WIN co hang chuc nguoi trung jackpot moi thang. Danh sach trung thuong cong khai tren trang chu.

Khong. Cac game bai (Tien len, Phom, Mau binh) su dung he thong chia bai ngau nhien RNG (Random Number Generator) duoc kiem dinh boi to chuc doc lap GLI (Gaming Laboratories International). Moi ket qua hoan toan ngau nhien, khong ai co the can thiep, ke ca nha cai. Ban co the xem lai lich su chi tiet moi van.

Co day du. 23WIN ho tro ca cuoc cac giai esports lon: (1) League of Legends (LoL) - LCK, LPL, LCS, Worlds, (2) Dota 2 - The International, DPC, (3) CS:GO/CS2 - Major, ESL Pro League, (4) Mobile Legends, (5) Arena of Valor (Lien Quan), (6) PUBG Mobile, (7) Valorant. Ty le tot, cap nhat nhanh, co live betting va livestream mot so tran.

Hoan toan an toan. 23WIN duoc cap phep va giam sat boi PAGCOR (Philippine Amusement and Gaming Corporation), to chuc quan ly ca cuoc uy tin chau A. Ngoai ra: (1) Chung chi SSL 256-bit ma hoa du lieu, (2) Firewall bao ve chong tan cong, (3) He thong chong gian lan AI, (4) Du lieu khach hang duoc luu tru bao mat cao nhat theo tieu chuan PCI DSS.

SSL (Secure Socket Layer) la giao thuc ma hoa du lieu giua trinh duyet va may chu. 23WIN su dung SSL 256-bit - cap do ma hoa cao nhat: (1) Kiem tra bieu tuong khoa o thanh dia chi, (2) URL bat dau bang https:// (khong phai http://), (3) Tat ca thong tin ca nhan, tai khoan, giao dich deu duoc ma hoa, (4) Khong ai co the doc trom du lieu.

2FA (Two-Factor Authentication - Xac thuc hai buoc) la lop bao mat bo sung: Ngoai mat khau, ban can nhap them ma xac thuc de dang nhap hoac rut tien. Rat nen bat 2FA vi: (1) Tang cuong bao mat 99%, (2) Ngan chan truy cap trai phep ngay ca khi bi lo mat khau, (3) Bao ve tien va thong tin ca nhan. 23WIN ho tro 2FA qua SMS, Email va Google Authenticator.

Dang nhap > Menu > Bao Mat > Xac Thuc Hai Buoc > Chon phuong thuc (SMS/Email/Google Authenticator) > Lam theo huong dan. Voi Google Authenticator: Tai app Google Authenticator tren dien thoai > Quet ma QR code hien thi > Nhap ma 6 so > Hoan tat. Luu ma phuc hoi de phong mat dien thoai.

Khong. Theo chinh sach bao mat: 23WIN chi su dung thong tin cho muc dich quan ly tai khoan va tuan thu phap luat. Khong ban, chia se, cho thue thong tin khach hang cho bat ky ben thu 3 nao, tru khi: (1) Co yeu cau tu co quan phap luat, (2) Can thiet phong chong gian lan, (3) Ban dong y ro rang. Thong tin duoc luu tru an toan, chi nhan vien co quyen moi truy cap.

Cach nhan biet: (1) Kiem tra URL chinh xac (aa4.live hoac domain chinh thuc), (2) Co bieu tuong khoa va https:// tren thanh dia chi, (3) Giao dien chuyen nghiep, khong loi chinh ta, (4) Lien he CSKH chinh thuc de xac nhan. Canh bao: Tranh truy cap qua link trong email/tin nhan la. Neu nghi ngo, lien he CSKH qua Live Chat chinh thuc tren website.

An toan neu ban: (1) Tai app tu link chinh thuc, (2) Khong dung wifi cong cong khong bao mat, (3) Bat khoa man hinh dien thoai, (4) Bat 2FA, (5) Khong luu mat khau neu nguoi khac dung chung dien thoai. Nen dung 4G/5G thay vi wifi quan ca phe/san bay de tranh bi danh cap thong tin.

Hanh dong ngay: (1) Doi mat khau ngay lap tuc, (2) Kiem tra lich su dang nhap va giao dich co bat thuong, (3) Bat 2FA neu chua bat, (4) Lien he CSKH qua Live Chat de khoa tai khoan tam thoi, (5) Kiem tra email/SIM co bi xam nhap, (6) Cung cap thong tin cho CSKH de kiem tra va xu ly. Neu mat tien, bao canh sat.

23WIN cung cap nhieu kenh ho tro: (1) Live Chat - 24/7, phan hoi即시tuc, tren website va app, (2) Email: support@23win.com - phan hoi trong 2-8 gio, (3) Hotline: [So dien thoai chinh thuc] - 8h-23h hang ngay, (4) Facebook, Telegram chinh thuc - 8h-23h. Nen dung Live Chat de duoc ho tro nhanh nhat.

Tuy kenh lien he: (1) Live Chat: Ngay lap tuc - 2 phut, (2) Email: 2-8 gio gio hanh chinh, 8-24 gio ngoai gio, (3) Hotline: Ngay khi goi, (4) Facebook/Telegram: 5-30 phut. Trong truong hop phuc tap can xac minh them, co the mat 24-48 gio nhung CSKH se bao thoi gian cu the.

Co. 23WIN co doi ngu CSKH nguoi Viet, giao tiep tieng Viet luu loat. Ngoai ra con ho tro tieng Anh va mot so ngon ngu khac (Trung, Thai). Tat ca nhan vien deu duoc dao tao chuyen nghiep, am hieu san pham va giai quyet van de nhanh chong.

Ban co the: (1) Yeu cau chuyen len cap quan ly cao hon qua Live Chat, (2) Gui khieu nai chinh thuc qua email vip@23win.com voi chi tiet: Ma so van de, noi dung, tai lieu chung minh, (3) Doi ngu quan ly se xem xet va phan hoi trong 24-72 gio. 23WIN cam ket xu ly cong bang, minh bach moi khieu nai.

Hoan toan mien phi. Tat ca cac kenh ho tro cua 23WIN deu mien phi cho khach hang: (1) Live Chat: Mien phi, chi can ket noi internet, (2) Email: Mien phi, (3) Hotline: Gia cuoc theo nha mang cua ban (thuong 1000-3000d/phut), (4) Facebook/Telegram: Mien phi voi ket noi internet. Khong co khoan phi an cua CSKH.

Co. Live Chat va Email hoat dong 24/7 tat ca cac ngay trong nam, ke ca cuoi tuan va le tet. Hotline hoat dong 8h-23h hang ngay. Trong cac dip le lon (Tet Nguyen Dan, Quoc Khanh), so luong nhan vien co the giam nhung van dam bao co nguoi truc de ho tro kip thoi.

Co. 23WIN co app cho ca iOS va Android, toi uu cho dien thoai va may tinh bang: (1) Giao dien than thien, nhanh chong, (2) Day du tinh nang nhu ban web, (3) Thong bao khuyen mai, ket qua tran dau, (4) Bao mat cao voi Face ID/Touch ID, (5) Dung luong nhe, khong ton pin.

Do chinh sach cua Apple va Google, app khong co tren App Store/CH Play. Tai truc tiep tu website chinh thuc: (1) Truy cap 23win.com tren mobile, (2) Nhan "Tai App", (3) iOS: Nhan "Tai cho iOS" > Cho tai xong > Vao Cai Dat > Quan ly Thiet bi > Tin cay ung dung, (4) Android: Nhan "Tai cho Android" > Bat "Nguon khong xac dinh" > Cai dat. Khong tai tu nguon khac.

Yeu cau cau hinh toi thieu: (1) iOS: iPhone 6 tro len, iOS 11.0+, dung luong trong 100MB, (2) Android: Android 5.0+, RAM 2GB, dung luong trong 100MB. App hoat dong tot tren hau het dien thoai tu 2018 tro ve sau. Cac dong may cao cap (iPhone 11+, Samsung S10+) se co trai nghiem tot nhat.

App co nhieu uu diem: (1) Toc do tai nhanh hon 30-50%, (2) Thong bao push khuyen mai, ket qua tran dau ngay lap tuc, (3) Dang nhap nhanh bang Face ID/Touch ID, (4) Choi game muot hon, it lag, (5) Tiet kiem du lieu 3G/4G hon web, (6) Giao dien toi uu cho man hinh nho. Nen dung app neu choi thuong xuyen tren mobile.

Do app khong qua App Store/CH Play, ban can: (1) Tin cay ung dung trong Cai Dat sau khi cai (iOS), (2) Tat "Quet ung dung co hai" tam thoi khi cai (Android). Sau khi cai thanh cong, app hoat dong binh thuong, khong bi xoa tu dong. Neu co loi, tai lai tu website chinh thuc, khong tai tu link la.

Co. 23WIN thuong xuyen cap nhat app de sua loi, them tinh nang moi, cai thien hieu suat. Khi co ban cap nhat: (1) Thong bao se hien thi tren app, (2) Tai ban moi tu website chinh thuc, (3) Cai dat de len phien ban cu (iOS) hoac xoa roi cai lai (Android). Nen bat thong bao de khong bo lo cap nhat quan trong.

Co. App iOS ho tro day du iPad (iPad Mini, iPad Air, iPad Pro) va may tinh bang Android. Giao dien tu dong dieu chinh phu hop man hinh lon, trai nghiem tuong tu laptop. Nen choi casino truc tuyen va slot game tren may tinh bang de co goc nhin rong hon, thu vi hon.

Khong duoc dang nhap 2 thiet bi cung luc voi cung tai khoan de dam bao bao mat va tranh xung dot du lieu. Neu ban dang nhap tren thiet bi moi, phien cu se bi dang xuat tu dong. Ban co the chuyen doi giua web va app thoai mai, chi can dang nhap lai.